Privacy by Design

See how we protect students, teachers & parents.

Privacy is foundational to learning. Learn how Knowledgehook minimizes
data, secures it, and supports global education standards.

WE ASK FOR LIMITED PERSONAL INFORMATION

Knowledgehook limits the information we collect from students to the minimal amount needed to use the platform: often just a first name and last initial. We don't ask for anything else, such as gender, email, address or student ID.

YOUR DATA IS PROTECTED

Knowledgehook’s servers are in highly secure, military-grade Data centers that are access-controlled. We host our Application using best-in-class security measures to prevent unauthorized access. They are safeguarded with tools like threat intelligence, advanced threat analytics, information protection, SSL encryption and multi-factor authorization.

YOUR DATA BELONGS TO YOU, NOT OTHERS

Whether you are taking photos of student work for the class portfolio or giving feedback on a specific question, you can do it knowing that Knowledgehook does not gather any personal information to sell to advertisers or other organizations.

NO 3RD-PARTY ADVERTISING TO STUDENTS

We protect students from seeing 3rd-party ads, and do not market any 3rd-party products or services.

ANTI- CYBERBULLYING FEATURES

When students check their accounts or submit answers, our system checks against a list of banned words and phrases to ensure we have a smooth classroom experience. We do not allow student-to-student communication.

PROTECTING STUDENTS EMOTIONAL WELL-BEING

Students have an emotional well-being that needs to be protected the same way that their personal information does. That means not exposing data or progress that can be used to inappropriately judge the child or that violates their trust.

ACCOUNT DELETION POLICY

We believe in giving you full control. You can delete your account at any time, and we’ll permanently remove your personal data within 30 days. Your privacy matters—no strings attached.

TRANSACTIONS ARE SAFE

To prevent exposing your credit card information, we do not store credit card details on our servers. All payment details are stored by our industry-leading service provider, Stripe. View Stripe's Security Guide to see how they protect your data.

Helpful Resources

Privacy FAQ for Parents

Help parents understand what makes
Knowledgehook safe with this handout.
Download the PDF

Privacy FAQ for Districts

View the data and privacy information
sheet for school leaders.
Download the PDF