November, December & January 2024-25
With the removal of our standalone Knowledgehook Teacher app from mobile app stores due to a loss of functionality and a renewed focus on a seamless browser experience, one result is that Papermode will no longer be available as it was built exclusively for our native app. Fragments of Paper Mode remained on the site in the form of dead links, download buttons, and old guides. We have gone through the site to remove these retired links.
While we currently do not have a replacement for Paper Mode, we hope to bring it back in the future with a revitalized mobile Teacher app. In the meantime, if your class has a low device-to-student ratio, you can run a GameShow as the Teacher and use a single device to answer GameShow questions after polling your class on what answer to choose. Host the GameShow on your computer and join it as a student on your mobile device to be the sole student answering the questions and progressing through the GameShow.
We previously encountered an issue where teachers who unsubscribed from our emails were also no longer receiving essential account-related communications, such as password reset requests. To resolve this, we've updated our process to ensure that transactional emails, like account updates and password resets, are always sent, even if a teacher has unsubscribed from other types of emails.
We’ve created a blocker to prevent accounts with a Student role from being able to add a Teacher role through Google registration. This update will help prevent similar issues from occurring in the future.
In mid-January, we encountered a brief bug where Missions with no future start date failed to launch immediately as expected. This issue was caused by an internal date/time error and was resolved within a few hours. After the fix, all Missions launched correctly, and any Missions affected by the bug were launched later in the evening unless manually corrected by the teacher during creation.
Since the start of the school year, we had a bug where a question added to a custom activity and then deleted would remain "invisible" in the activity. The question couldn't be re-added, and trying to move other questions around the deleted one caused errors. All of these issues have been resolved, and deleted questions now delete correctly. They can also be re-added while editing a custom activity.
