December 2024
We previously encountered an issue where teachers who unsubscribed from our emails were also no longer receiving essential account-related communications, such as password reset requests. To resolve this, we've updated our process to ensure that transactional emails, like account updates and password resets, are always sent, even if a teacher has unsubscribed from other types of emails.
We’ve created a blocker to prevent accounts with a Student role from being able to add a Teacher role through Google registration. This update will help prevent similar issues from occurring in the future.