Privacy Center

Students have an emotional well-being that needs to be protected the same way that their personal information does. That means not exposing data or progress that can be used to inappropriately judge the child or that violates their trust.   

 

• Student names and results are private to the teacher and are protected behind a two-step privacy feature  
• We use avatars instead of student names to celebrate progress.
• We promote class celebrations instead of leaderboards to make math class more inclusive

When students create their accounts or submit answers, our system checks against a list of banned words and phrases to ensure that you have a smooth classroom experience. We do not allow student-to-student communication.

We protect students from seeing 3rd-party ads, and do not market any 3rd-party products or services to them.

Whether you are taking photos of student work for the class portfolio or giving feedback on a specific question, you can do it knowing that Knowledgehook does not gather any personal information to sell to advertisers or other organizations.

Knowledgehook limits the information we collect from students to the minimal amount needed to use the service: often just a first name and last initial. We don't need or ask for anything else, such as gender, e-mail, address, or student ID.

Knowledgehook's servers are in highly secure, military-grade data centers that are access-controlled. We host our application using best-in-class security measures to prevent unauthorized access. They are safeguarded with tools like Threat Intelligence, Advanced Threat Analytics, Information Protection, SSL Encryption, and Multi-Factor Authorization.

We don't own anything you add to Knowledgehook, you do. At any time, you can contact our support line and request to have your account deleted.

To prevent exposing your credit card information, we do not store credit card details on our servers. All payment details are stored by our industry-leading service provider, Stripe. View Stripe's Security Guide to see how they protect your data.