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Product UX Analyst
How to Apply
Does this position sound like a good fit?
If so, please send us your resume and video application (optional).

Include
Product UX Analyst
in your subject line.
[email protected]
VIDEO APPLICATION (1-2 min):
The video application is completely optional and gives you the space to share with us more about yourself. Tell us about who you are, why you’d be great, and why you want the role. Take this time to express yourself the way you normally would – we care about what makes you excited!

Opportunity

Knowledgehook is on a mission to empower the problem-solvers of tomorrow. To help us take our company to the next level and enable us to build an even more compelling education experience, we have an opportunity for a Product UX Analyst.

We are looking for a highly motivated and ambitious individual that wants to help us build great software products that are transforming education. This is an excellent opportunity for someone who wants to take their first steps into the larger worlds of Product Management or User Interface Design, and wants to work at a company that invests in their continuous learning and career development.

We have a math education brand with a passionate fan-base and are assembling a purpose-driven team who loves to collaborate and solve problems with innovative solutions.

What you will be doing

  • Conduct user testing outreach and studies in a remote environment using qualitative and quantitative data collection techniques
  • Work closely with Creative Leads and Product Managers to produce highly legible Feature Design Documents (Specs) that programmers can use to develop products
  • Create storyboards using industry-standard software tools
  • Produce quick but clear wireframes for various user interfaces and user experience flows
  • Contribute to user research process planning
  • Keep all internal relevant stakeholders informed on project status across the various milestones

What you need to succeed

  • Post-secondary education in HCI or Psychology is an asset
  • Fundamental visual design skills. More advanced graphic/illustration skills, such as those for animation storyboarding is a strong asset
  • Ability to envision an entire software feature, and capture it in documents that clearly outline the feature requirements
  • A passion for digital products - you follow news on the latest industry trends in your spare time, and are constantly trying out new apps to see what makes them tick
  • Ability to put yourself in the shoes of the customer to help you design and plan software products they would want
  • Proficient in communicating user research results using documentation best practices, such as basic data visualizations
  • Comfortable with reaching out to users remotely in order to conduct user research
  • Understanding of Gamification UX is an asset

What’s in it for you

  • Be a contributor in the journey of a fast growing organization
  • Join an extremely talented, diverse, and collaborative team of passionate builders and problem-solvers
  • Great benefits: Medical, dental and vision coverage
  • Paid time off
  • Flexible work hours
  • Remote-friendly

About Us

Knowledgehook, a leading educational technology company, empowers over 450,000 teachers and parents to collaboratively support the mathematics learning journey of over 5 million students worldwide. Winner of Google’s Game Changer Award and named Top Disruptor by BNN, its platform analyzes student understanding through engaging assessments, providing real-time personalized solutions to close learning gaps between classroom teaching and at-home learning. Designed by leading numeracy and research experts, Knowledgehook’s Instructional Guidance System is known for reinventing how online technology supports education and educators, while inspiring the problem solvers of tomorrow.

How to Apply

Does this position sound like a good fit? If so, please send your resume and include Product UX Analyst in your subject line to [email protected].

By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit.

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code Knowledgehook Inc. will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require.

Thank you for your interest in Knowledgehook. Due to the impact of COVID-19, our top priority is ensuring that our employees are safe and policies and procedures have been developed to effectively handle our response to the outbreak. As a result, we will be conducting interviews virtually. Everyone’s safety is our primary concern as we navigate through the interview process.

We thank all those who apply but only those selected for further consideration will be contacted